From enthusiast to user

My friend Sandro read this Slate piece yesterday and wrote this blog entry in part about enthusiasts and users.  I think his concern that today’s computer science students seem to be more users than enthusiasts is very legitimate, since they’re some of the people we’re counting on for the next advances in the field of computing and innovative new products.  The similarity he sees between advances in automobiles and computing is an interesting one.  I agree with him up to a point about commoditization, but I see real benefits to certain things becoming commodities.  He touches only briefly on case mods in the PC space, but commodity hardware (RAM, hard drives, video cards, etc) has made it a lot easier for the technically-inclined to build entire PCs themselves, instead of buying whatever Dell or HP is selling this week.  Commodity hardware and operating systems are what enable a product like TiVo to exist (along with less-capable imitators).  We have commodity hardware to thank for the XBox 360, and commodity operating systems to thank for XBMC.  This doesn’t mean that a ton of people will avail themselves of the option to build their own PC, or their own home theater PC, just that the option is definitely out there for those who want to.

I suspect it has always been the case that the vast majority of people would rather use something cool than build it.  As much as those of us in the U.S. love cars, very few of us will be building our own Rally Fighter anytime soon.  I enjoy photography as a hobby, but I haven’t been in a darkroom to develop my own film in years (nor did I ever spend enough time in one to get really good at the process).  At least with computers, there came a point for me where fiddling around inside the guts of a computer to get something working again got to be too much of a hassle.  This could mean I’m gotten lazy, but I really like it when things just work.  There’s definitely something to be said for having the ability to fix something or hack it to do something beyond its original purpose.  I’ve always admired people like that, and I think they’re responsible for a lot of the great advances we benefit from today.

I think human nature is such that we won’t run out of enthusiasts anytime soon.  As long as there are magazines like MAKE and sites like iFixit, enthusiasts will continue to do things that make users jealous.

Adventures in e-commerce

I’m working on an e-commerce site for the first time in about 10 years.  The site is Trés Spa, a skin care products company in northern California.  Unlike my previous forays into e-commerce, none of the technologies I’m using come from Microsoft.  I’m using the community edition of Magento.  So far, I’ve been able to update the configuration so that USPS shipping options show up in shipping and tax estimates.  I haven’t had to write any code yet, but we’ll see if that changes.  Despite running WordPress for awhile, I’ve done very little with PHP.